28 April 2021

Application & Training Specialist (Concord, CA)

Posted in Open Positions, United States

Job Title:  Application & Training Specialist
Reports to:  Customer Service Manager
Department:  Customer Service
Location: Concord (CA)

Job Summary

The Applications & Training Specialist is responsible for performing installations, trainings, and certifications of all COSMED’s products.  Additional responsibilities include fielding and addressing Customer Service inquiries and performing service visits as necessary.  All associated records shall be maintained per FDA and internal quality system standards.

Key Responsibilities

  • Travel domestically to do installations, trainings, service, and certifications on COSMED equipment as needed (approximately up to 75% travel may be required)
  • Provide telephone and email customer service and technical support
  • Troubleshoot and service COSMED products in office
  • Train customers on proper use and care of equipment
  • Assist in quality assurance testing of COSMED products as needed
  • Maintain Quality Systems documentation as appropriate per FDA and internal quality standards

 

Education & Knowledge

  • BS in Exercise Physiology, Biomedical Engineering or equivalent
  • A minimum of 3 years of experience in exercise physiology and/or PFT
  • Experience operating metabolic and PFT equipment strongly preferred
  • Experience servicing electronic equipment preferred
  • Technical aptitude required

 

Skills & Abilities

  • Self-starter, ability to work with a minimum amount of daily supervision
  • Strong computer skills
  • Strong interpersonal and group communication skills
  • Ability to work within a cross-functional team



Physical requirements

  • Ability to lift up to 55 lbs
  • Prolonged sitting or standing required, up to 8+ hrs/day

 


COSMED 
is a leader in providing Cardio Pulmonary Diagnostics systems and software. COSMED systems are used in Universities, Hospital, Physiology research, gait analysis, CP rehabilitation. Our customers range from high end research institutes, universities, hospitals to Doctors/GPs and companies involved in Health & Wellness Industry.

If interested, please send your CV with an introduction letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

NOTE: The above statements are intended to describe the general nature and level of work. Additional duties might be assigned. Management retains the right to add or change duties of the position at any time.